How can we help you?
How to register an advertiser account in Vimmy?
It's easy, just click this link.
How to restore access to your account?
You can set a new password and restore access by clicking on “Forgot your password”.
How much time does it take to get traffic after campaign approval?
Instantly, we use AI moderation.
What is Calendar push?
It’s a new format which allows you to send push notifications to iPhone/Mac users around the world through a calendar app. As in the classic version of Push notifications, the format uses a subscription-based model, that is, permission is requested to send notifications and receive notifications from the Calendar application. Find more about this format here.
Where do I get an API token?
To get the API token please contact support.
What traffic buying model is available on Vimmy?
We work on CPC basis for Push, In-Page Push and iOS Calendar push and CPM basis for Popunder.
Can I switch my account from Advertiser to Publisher?
It is not necessary, all the functions are available from your account.
What targeting options are available?
You can target users by:
  • Country
  • Browsers
  • Browser language
  • Operating systems and their versions
  • Mobile carrier and ISPs
  • Frequency capping
  • Connection type (Cellular, Wi-Fi)
  • IP-range
  • Age of subscription (for Push Notifications)
  • Blacklist/whitelist of sites and placements
  • Scheduler (day of week, time)
If you work with In-Page Push, iOS Calendar Push, Popunder - your targeting is the same except subscription duration.
Why has my balance decreased even if I paused/stopped the ad campaign?
If you launched CPC campaign, you can get some late clicks after the traffic has stopped. Their cost will be covered from your balance. It happens due to push notifications' specifications.
How can I track conversions?
Go to the Tracking tab and select necessary template from the list of the most popular trackers. If you use another one, please contact support for help.
What are the available payment methods?
To add funds to your account, click Add Funds located at the left of the screen. We accept debit and credit cards (Visa, MasterCard), Wire Transfer, Paxum, Payoneer, WebMoney.
What is the minimum deposit?
The minimum deposit for all payment methods except Wire transfer is $100. The minimum deposit for a Wire Transfer is $500
What is the minimum CPC?
In our network minimum bid is $0.001. You can find recommended bids in our traffic chart.
What is the time zone of your statistics?
Our statistics run in the UTC+3 time zone. You can select necessary timezone in Statistics tab.
I have a promo code. How do I activate it?
Just enter your promo in the field Promo Code in the Add funds section.
How can I get a refund?
Please, contact support via live-chat.
Didn't find an answer to your question? Contact us through the live-chat.